Built for Western Australian rentals

Rental maintenance, fixed together.

RentalFix WA brings tenants, property managers, landlords and tradies into one real-time workspace - so a dripping tap or a burst pipe goes from reported to resolved without the email chains, phone tag or lost photos.

  • <60sto report an issue
  • 4roles, one timeline
  • 100%free for tenants & landlords
Real-time updates
In-app messaging
Photo & video evidence
Licence-verified tradies
KPI dashboards

How RentalFix WA works

From "something's broken" to "all fixed" in four steps

Every role sees the same live timeline. No forwarding emails, no chasing updates.

Tenant reports the issue. Choose a category, set priority, attach photos or video and hit submit. The property manager is notified instantly.
Property manager reviews and requests quotes. Invite preferred tradies or open the job to the marketplace. Quotes arrive side by side with price, duration and availability.
Approve and assign. Accept, reject or request a revision. Larger repairs route to the landlord for sign-off, then the tradie is assigned and everyone is notified.
Fix, prove and rate. The tradie uploads after photos and completion notes, the tenant rates quality, communication and professionalism, and the job is closed with a full audit trail.

Who it's for

One platform. Four perspectives. Zero friction.

Each role gets a purpose-built experience - all connected to the same live job record.

Tenants: report it once, then relax

No more ringing the office or wondering if anyone read your email. Snap it, send it, and watch progress live.

  • Report a repair in under 60 seconds with photos and video
  • Live status from Submitted to Completed
  • Chat with your property manager and tradie in one thread
  • Emergency triage for gas, water and electrical hazards
  • Rate the job and help keep standards high
Always free

Interactive workflow

Watch a job move between every stakeholder

Press play or step through manually. Each hand-off triggers an instant, real-time notification.

RentalFix WA swimlane workflow A maintenance job travels between tenant, property manager, landlord and tradie lanes, from submission through approval to completion. Tenant Manager Landlord Tradie Submit Review Quote Compare Approve Assign Complete Rate

Property maintenance lifecycle

Ten clear stages. Nothing falls through the cracks.

Every request follows the same transparent lifecycle. Hover or tap a stage to see who owns it.

Maintenance lifecycle: Draft, Submitted, Under Review, Quote Requested, Quote Received, Approved, Assigned, In Progress, Completed, Closed Tenant Draft Stage 1 of 10

Draft

The tenant starts a request, picks a category and priority, and attaches photos or video.

Tenant Property manager Landlord Tradie
EmergencyGas leak, major water leak, electrical safety
UrgentNo hot water, air-con failure
StandardDripping tap, broken cupboard

The impact

Email chains vs. RentalFix WA

Modelled outcomes for a typical 200-property WA agency moving from email and phone-based maintenance tracking.

Average days to resolveby priority
Email & phoneRentalFix WA
Where PM time goeshours per week on maintenance admin
67% less admin
  • 18 hrs before
  • 6 hrs with RentalFix WA
Tenant satisfactionmonthly score out of 5
543 M1M2M3M4M5M6

Illustrative figures based on target platform outcomes. Actual results vary by agency.

Tradie marketplace

Where the work is across Perth & Peel

Maintenance demand by suburb and trade. Tradies: find your busiest zones. Managers: see coverage at a glance.

Early access feedback

Loved by every side of the rental

★★★★★
"I reported a broken hot water system on Sunday night and had a plumber booked for Tuesday morning. I could see every step without calling anyone."
SSarah K.Tenant, Joondalup
★★★★★
"Our maintenance inbox basically disappeared. Quotes come in side by side and owners approve from their phone. It's given my team hours back every week."
DDaniel R.Property Manager, Fremantle
★★★★★
"I can see the photos before I quote, so I turn up with the right parts. More jobs, fewer wasted trips."
MMick T.Licensed Plumber, Midland
★★★★★
"I live in Bunbury and own a unit in Perth. Seeing before-and-after photos and invoices in one place gives me real peace of mind."
PPriya N.Landlord, Victoria Park

Pricing

Simple pricing. Free while we launch.

Tenants and landlords are always free - they're invited by their property manager.

Tenant & Landlord

$0forever

Invited by your property manager

  • Report & track repairs
  • Photo & video uploads
  • In-app messaging
  • Approve repairs (landlords)
  • Maintenance history & invoices
Ask your PM for an invite

Tradie

$0during launch

5% success fee on marketplace jobs

  • Live job board near you
  • Fast quoting with full scope
  • Before/after evidence uploads
  • Ratings & licence verification
  • Real-time job notifications
Join as a tradie

Enterprise PM

Freepilot

For multi-office agencies

  • Everything in Property Manager
  • Multi-team portfolios
  • Priority onboarding & support
  • Custom reporting
  • Dedicated success manager
Book a pilot

FAQ

Questions, answered

Do tenants and landlords pay for RentalFix WA?

No. Tenants and landlords are invited by their property manager and use RentalFix WA free of charge.

How much does it cost for property managers and tradies?

During launch, property managers and tradies subscribe free. From year two, property managers pay $490/year, tradies $290/year and enterprise agencies $990/year. A success fee of 5% at launch (3% from year two) applies to completed marketplace jobs.

Which areas does RentalFix WA cover?

RentalFix WA is built for Western Australia, starting with the Perth metropolitan area, Peel and surrounding regions.

How are emergency repairs handled?

Requests are classified as Emergency, Urgent or Standard. Emergencies such as gas leaks, major water leaks or electrical safety issues are flagged instantly to the property manager and matched tradies in real time.

Can I upload photos and videos of the issue?

Yes. Tenants can attach up to 10 JPEG, PNG, MP4 or MOV files (100 MB total) to every request.

Ready to fix rental maintenance in WA?

Join during launch and get every feature free. Available on iOS, Android and the web.